We can’t thank Alex enough for her incredible support. When we first reached out, we felt stuck, overwhelmed and at a bit of a loss. One thing we knew for certain was if we didn’t seek help, we were putting ourselves and our dog Ted at risk. Risk of causing an accident with innocent people. Alex is calm and deeply compassionate not only to Ted but for us navigating a tough situation. Alex has an ability to understand a dog’s unique personality and has a positive, respectful approach full of trust and communication. We have had a consultation and one lesson so far and the difference we are already seeing is remarkable. We haven’t got blinkers on, we know Ted will never be perfect but Alex is giving us the tools so we can be better for Ted. She empowers us with confidence and feedback so we can continue to progress at home. Ted’s confidence and behaviour has changed in such a small amount of time, we know he’s eager to learn and is a quick learner, sometimes it’s us having to keep up with him! We are already feeling relief instead of struggling in frustration and sadness. The way Ted responded with Alex in our consultation is all we needed to know, we could see and hear that Alex genuinely cares and we are already seeing results without compromising Ted’s wellbeing. Alex took into consideration Ted’s health needs straight away and everything we do is tailored to him (and us). I don’t think either of us, including Ted, want to come to the end of the training plan…. Ted says that training is an ever evolving process and we agree